State Farm® Insurance Agent Danielle Franco
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeffrey A Taylor
July 22, 2026
5
out of
5
rating by Jeffrey A Taylor
"Danielle and her team -- particularly Stefani -- are wonderful to work with on your insurance needs. They are prompt, professional, courteous, patient, and creative. I couldn't have had a better experience."
Juan Carlos Castaneda
July 21, 2026
5
out of
5
rating by Juan Carlos Castaneda
"Steffany and all the staff at Danielle Franco - State Farm Insurance Agent have been absolutely wonderful. Speedy to answer and serve and very kind and sweet always..."
George Lekas
July 16, 2026
5
out of
5
rating by George Lekas
"Excellent customer service. Stefanie was very helpful in assisting me with adjusting my policy. They have provided great service and are a top tier agency."
We responded:
"We are appreciate you taking the time to share your experience with others, Mr. Lekas. We're honored that when it comes to insurance, you trust us! "
kourtney Flood
June 22, 2026
5
out of
5
rating by kourtney Flood
"I've been using state farm for renters' insurance and have had the best experience with both Danielle Franco and Stefani Thomas. They are always so sweet and such a pleasure to work with. They make the whole process so easy and smooth!"
We responded:
"This is great to hear, Kourtney!! We appreciate your trust in us. Thank you for sharing your experience with our team with others. "
Fernanda Batori Rocha
May 15, 2026
5
out of
5
rating by Fernanda Batori Rocha
"Phillip was so helpful and cordial. He helped me finalize my insurance and was very patient with my difficulties as a foreigner. I highly recommend the service."
We responded:
"This is wonderful to hear, Fernanda! Thank you for taking the time to let us know about your experience with our office and also for trusting us with your insurance needs. We look forward to serving you for years to come... "
Connie Owens
May 6, 2026
5
out of
5
rating by Connie Owens
"Excellent customer service‼️"
We responded:
"Thank you, Connie!! Customer service is a responsibility we take seriously and appreciate you taking time to share your experience with others!
"
Alessandra Darzi
April 23, 2026
5
out of
5
rating by Alessandra Darzi
"I was referred by a friend and I just renewed my auto insurance with them. I couldn’t be happier with the experience.
Philip provided outstanding service from start to finish. He was very polite and took the time to clearly explain all the details. He was also extremely responsive, answering all my requests quickly and in a very organized way.
It’s rare to find this level of customer service these days. Highly recommend!"
We responded:
"Wow! What a wonderful compliment, Alessandra!! I’m so glad to hear your experience with Philip was great. I’ll definitely be sure to share your kind words with him. Thank you trusting us with your insurance needs! "
Colby Taylor
April 14, 2026
5
out of
5
rating by Colby Taylor
"It was simple informative and pleasant, what more could you ask for."
We responded:
"Thanks for the 5-star shout-out, Colby! We appreciate your trust in us. "
November S
April 14, 2026
5
out of
5
rating by November S
"any time i have asked for help they have responded immediately. Important, especially when it comes to insurance."
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience with others. We value your feedback and appreciate your trust in us.
"
Kris Sanders
April 10, 2026
5
out of
5
rating by Kris Sanders
"Great service and very fast response time"
We responded:
"That's so nice to hear, Kris. Thank you for sharing this feedback with us. We are thrilled that when it comes to insurance, you trust us!"
garrett sager
March 24, 2026
5
out of
5
rating by garrett sager
"Amazing staff! Helped through every step of choosing the appropriate vehicle and renters insurance for my home. Couldn’t be happier!"
We responded:
"What a nice compliment, Garrett! Thank you for your kind words- I'll definitely share them with the team. We are honored that when it comes to insurance, you trust us. "
Tiffany Herrold
March 13, 2026
5
out of
5
rating by Tiffany Herrold
"Danielle’s agents have been so helpful and friendly! Highly recommend!
Stefani has been the best! Knowledgeable and equally helpful!!"
We responded:
"This means the world to us, Tiffany!! Thank you for your kind words. I'll be sure to share your comments with Stefani. We appreciate your trust in us. "
Ernest Reyna
March 13, 2026
5
out of
5
rating by Ernest Reyna
"Thank you for always being there for us when we need you! Stephanie is an amazing employee, very prompt and there for you every time you need her!!"
We responded:
"This means so much to me and I will definitely pass along your kind words to Stefani! I couldn't agree with you more- she is amazing! Thank you for taking time to share your experience with others- we appreciate it! "
Tom Johnson
February 11, 2026
5
out of
5
rating by Tom Johnson
"Stefanie is amazing. The help she provided me during my auto claim, insured a quick and fair outcome. She is always friendly and very professional. I even tried to hire her away from State Farm but her loyalty won out. Tom Johnson, a very pleased customer."
We responded:
"You couldn't be more accurate, Mr. Johnson! Stefani IS amazing and I completely understand the desire to want to have her on your team! Thank you for taking time to share your experience with others. We are honored that when it comes to insurance, you trust us. "
Rachel Woolard
February 9, 2026
5
out of
5
rating by Rachel Woolard
"Quick response time, Friendly Agents"
We responded:
"Thank you for taking the time to share your experience of our office, Rachel! We are honored that when it comes to insurance, you trust us! "
konnor ferguson
January 29, 2026
5
out of
5
rating by konnor ferguson
"Speaking on the phone with representatives is always a hassle, but speaking with Philip today, allowed me to think calmly and clearly on what I needed, and he communicated with me professionally to handle all my needs."
We responded:
"I'm thrilled to hear about your experience with Philip and appreciate you taking time to leave us a review, Konnor. Thank you for trusting us with your insurance needs. We look forward to serving you for years to come... "
RJA
January 27, 2026
5
out of
5
rating by RJA
"Shannon Stroubakis is awesome! It was great working with them to get my insurance coverage. Highly recommend!"
We responded:
"Thank you for sharing this sentiment! I'll be sure to pass along your praise to Shannon! We appreciate your trust in us and look forward to serving you for years to come... "
Meagan Hagler
January 20, 2026
1
out of
5
rating by Meagan Hagler
"Coincidentally, they suck"
We responded:
"Meagan... thank you for taking the time to leave us a review. While we do welcome critical feedback regarding our performance to help us improve, it appears that your review might be an inaccurate depiction of our team as we have no record of your account or profile within our database. Should you have an account associated with a different name, we welcome you to contact our office directly to discuss your specific concerns, as customer service is a responsibility we take seriously. "
Tyler Tunic
January 13, 2026
5
out of
5
rating by Tyler Tunic
"Stefani at Danielle Franco State Farm is absolutely fantastic! She’s knowledgeable, responsive, and always goes above and beyond to make insurance simple and stress-free. Whether I’m updating a policy or just need advice, Stefani takes the time to explain everything clearly. It’s a pleasure working with someone who genuinely cares about her clients. Highly recommend!"
We responded:
"Wow. What a nice compliment, Tyler! Thank you for taking the time to share your experience with others. I'm thrilled to hear that Stefani has helped to make your insurance journey a pleasant one and I'll make sure she sees your comment. We appreciate your trust in us and look forward to serving you for years to come."
Wayne Lewis
December 29, 2025
5
out of
5
rating by Wayne Lewis
"Stefani is great, very responsive and great follow through. I have only been with this agency for a short time and am impressed with their professionalism."
We responded:
"What a nice compliment, Mr. Lewis! I think Stefani is great, too, and I'll make sure she sees your comment. Thank you for taking time to share your experience with others. We appreciate your trust in us and look forward to serving you and your family for years to come. "
Chelsea Miller
December 24, 2025
5
out of
5
rating by Chelsea Miller
"I cannot begin to describe how beyond helpful this agency especially Stefani and Jazmin are they are absolutely the best they always help me and keep me up to date and make everything smooth as possible"
We responded:
"Thank you for your kind words, Chelsea! Stefani and Jasmin are truly amazing and I'm so glad to see them recognized for their hard work. I appreciate your trust in us and thank you for taking time to leave us a review. "
Denver Kryder
December 6, 2025
5
out of
5
rating by Denver Kryder
"Danielle Franco and Stefani Thomas are an awesome team and I highly endorse this agency! Professional, helpful and they promote and deliver on genuinely personalized service. They have provided us with assistance on a range of matters in addition to conventional insurance offerings. I also want to give a special shout-out to Stefani. Her insurance policy knowledge is top-level, and her kindness, responsiveness and thoroughness is incredible!"
We responded:
"Thank you for the kind words, Mr. Kryder! I will make sure to share your message with Stefani and the team. We are honored that when it comes to insurance, you trust us. "
Charlotte Myers
November 21, 2025
5
out of
5
rating by Charlotte Myers
"New customer experience was very easy. Philip was very pleasant and helpful"
We responded:
"This is wonderful to hear, Charlotte!! Thank you for sharing your insurance experience with others. We are grateful for your trust in us!"
Linda Auer
November 11, 2025
5
out of
5
rating by Linda Auer
"Phil was very helpful and spent a lot of time answering my questions. Thats was a part of why I went with Phil."
We responded:
"Thank you for the kind words, Linda! And for sharing your experience with others. We are honored that when it comes to insurance, you trust us. We look forward to serving you and your family for years to come. "
chrispinus ojiambo
October 13, 2025
5
out of
5
rating by chrispinus ojiambo
"Responsive and Observant to customer ' s response"
We responded:
"Thank you for your kind words, Chrispinus! We appreciate your trust in us and look forward to serving you for years to come. "